Description

Design a practical AI chatbot that actually helps your customers or staff. In this two-hour workshop, we guide you step by step through planning and prototyping a chatbot tailored to your organisation.

We’ll work through:
– Defining your chatbot’s purpose and tone of voice
– Mapping common questions and journeys
– Deciding what the chatbot should and shouldn’t do
– Building a simple prototype using accessible tools
– Discussing options for launching and improving it

Ideal for businesses, charities and schools that want to explore AI chatbots with expert support, not guesswork.